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Shipping Policy

We ship enroute.cc orders to customers across the United States and provide tracking as soon as an order leaves our care. All shipments are sent duties paid. Available shipping methods, charges and delivery estimates are shown at checkout.

US shipping rates

Standard shipping (3–6 business days) is $10 USD on US orders under $100 USD and free on eligible orders of $100 USD or more. Express shipping (2–3 business days) is $25 USD. Rates are applied automatically at checkout, and any product or destination exclusions are displayed before payment.

Order Processing

Orders are carefully packed and processed as quickly as possible. You will receive a shipping confirmation with tracking when your parcel is handed to the carrier.

Delivery dates shown at checkout are estimates. Carrier delays, severe weather, holidays, and remote destinations can affect final delivery timing.

Boulder Pickup

Boulder pickup is available when the option appears at checkout. Please wait for the ready-for-pickup email before visiting the store.

Pickup address: 1815 Pearl St, Boulder, CO 80302. Store hours are 11:00 AM–6:00 PM every day.

Address Changes

Please check your shipping address before placing your order. If a correction is needed, contact support@enroute.cc immediately. We cannot guarantee an address can be changed after fulfillment begins.

Lost or Damaged Shipments

If tracking shows an unexpected delay, or your parcel arrives damaged, email support@enroute.cc with your order number and photos where applicable. We will work with the carrier and guide you through the next step.

Questions

For shipping or pickup help, contact support@enroute.cc.