Welcome to 2025!

FREQUENTLY ASKED QUESTIONS

General Questions

To initiate a return or exchange, please visit our Returns and Exchanges page for detailed instructions. You can access your order history on your account page or from your original order confirmation email.

We offer a 14-day return window for items purchased online and a 7-day return window for in-store purchases. Items must be in unused and resalable condition, with original tags and packaging.

International and U.S. Shipments

All international and U.S. shipments are final sale.

The following items are final sale and not eligible for return or exchange:

  • Co-lab brand items and limited release products
  • Socks, Headwear, gloves, and base layers
  • Nutrition products
  • Items discounted at 25% off or more

We ship worldwide. We have warehouses in multiple locations.

Ordering and Purchasing

Yes, we offer in-store pickup for your convenience. During the checkout process, choose the "In-Store Pickup" option, and we'll have your order ready for you at our retail location. Please note that In-Store pickup is usually available in 24-48hrs. Please wait for your pickup notification to arrive.

We accept a variety of payment methods, including major credit cards and online payment platforms. You can find the full list of accepted payment methods during the checkout process.

Returns and Exchanges

We offer a 14-day return window for items purchased online and a 7-day return window for in-store purchases. Items must be in unused and resalable condition, with original tags and packaging.

International and U.S. Shipments

All international and U.S. shipments are final sale.

The following items are final sale and not eligible for return or exchange:

  • Co-lab brand items and limited release products
  • Socks, Headwear, gloves, and base layers
  • Nutrition products
  • Items discounted at 25% off or more

To initiate a return or exchange, please visit our Returns and Exchanges page for detailed instructions. You can access your order history on your account page or from your original order confirmation email.