FREQUENTLY ASKED QUESTIONS
Category
General Questions
To initiate a return or exchange, please visit our Returns and Exchanges page for detailed instructions. You can access your order history on your account page or from your original order confirmation email.
We offer a 14-day return window for items purchased online and a 7-day return window for in-store purchases. Items must be in unused and resalable condition, with original tags and packaging.
International and U.S. Shipments
All international and U.S. shipments are final sale.
The following items are final sale and not eligible for return or exchange:
- Co-lab brand items and limited release products
- Socks, Water Bottles, Headwear, Gloves, Base Layers, Arm & Leg Warmers, Hats.
- Nutrition products
- Items discounted at 20% off or more
We ship worldwide. We have warehouses in multiple locations.
Ordering and Purchasing
Yes, we offer in-store pickup for your convenience. During the checkout process, choose the "In-Store Pickup" option, and we'll have your order ready for you at our retail location. Please note that In-Store pickup is usually available in 24-48hrs. Please wait for your pickup notification to arrive.
We accept a variety of payment methods, including major credit cards and online payment platforms. You can find the full list of accepted payment methods during the checkout process.
Returns and Exchanges
We offer a 14-day return window for items purchased online and a 7-day return window for in-store purchases. Items must be in unused and resalable condition, with original tags and packaging.
International and U.S. Shipments
All international and U.S. shipments are final sale.
The following items are final sale and not eligible for return or exchange:
- Co-lab brand items and limited release products
- Socks, Water Bottles, Headwear, Gloves, Base Layers, Arm & Leg Warmers, Hats.
- Nutrition products
- Items discounted at 20% off or more
To initiate a return or exchange, please visit our Returns and Exchanges page for detailed instructions. You can access your order history on your account page or from your original order confirmation email.
General Questions
To initiate a return or exchange, please visit our Returns and Exchanges page for detailed instructions. You can access your order history on your account page or from your original order confirmation email.
We offer a 14-day return window for items purchased online and a 7-day return window for in-store purchases. Items must be in unused and resalable condition, with original tags and packaging.
International and U.S. Shipments
All international and U.S. shipments are final sale.
The following items are final sale and not eligible for return or exchange:
- Co-lab brand items and limited release products
- Socks, Water Bottles, Headwear, Gloves, Base Layers, Arm & Leg Warmers, Hats.
- Nutrition products
- Items discounted at 20% off or more
We ship worldwide. We have warehouses in multiple locations.